Frequently Asked Questions
Everything you need to know about your resin crafting journey.
What is the typical shipping time for my order?
Standard shipping usually takes 3-7 business days within the continental US. International shipping times vary by location but generally take 10-21 business days.
Are Let's Resin products safe for home use?
Yes, our resins are formulated to be low-odor and non-toxic when used as directed in a well-ventilated area. We always recommend wearing gloves and protective eyewear during the curing process.
What is your return policy for resin kits?
We offer a 30-day return policy for unused and unopened products. If your resin or silicone has been opened, we cannot accept a return due to safety and shelf-life regulations.
Can I use your molds for food-grade projects?
While our silicone molds are high-quality, they are primarily designed for industrial craft use with resin and plaster. We do not certify them as food-safe unless specifically stated on the product page.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
My resin didn't cure properly; what should I do?
Curing issues are often related to mixing ratios or temperature. Please contact our support team with your order number and a photo of the project, and our experts will help troubleshoot the process with you.